Frequently Asked Questions
Answers to the most common questions about ordering, delivery, reservations, allergens and events.
Ordering & delivery
Do you deliver to me? How big is the delivery area?
We deliver in Landshut and the surrounding area – within 5 km. We check your address automatically when you order.
What are the minimum order and the delivery fee?
The minimum order for delivery is €25.00, the delivery fee is €5.00. There is no minimum order for pickup.
How long does delivery take?
It depends on distance and how busy we are. After ordering we give you an estimated delivery time.
Can I pre-order for a specific time?
Yes. Choose “Delivery at a specific time” when ordering – at least one hour after ordering.
Are there any offers, e.g. free khinkali?
Yes: from an order value of €48.00 you get 1 portion of khinkali for free (delivery and pickup).
Pickup
Can I pick up my order? Is there a minimum order?
Yes, for pickup there is no minimum order and no delivery fee. Pickup: Luitpoldstraße 44, 84034 Landshut, Germany.
Reservations
How do I book a table? When do I get a confirmation?
Online on our reservation page or by phone at +49 170 1297703. After checking, we confirm your reservation by email.
Can I come with a larger group?
Of course! For larger groups and celebrations please call us: +49 170 1297703.
Allergens & diet
Where can I find allergen information?
Allergens are listed for every dish in the online menu. Cross-contamination in our kitchen cannot be fully ruled out. If you have severe allergies, please contact us before ordering.
How many khinkali are in a portion?
A portion of khinkali consists of 3 pieces.
Payment
How can I pay online?
You pay for online orders securely via the payment provider Stripe.
Can I pay with my credit balance?
Yes. If you are logged in and have a balance, it is applied automatically when you order.
Visiting us
When is Kartuli open?
Our opening hours: Monday: closed; Tuesday – Thursday: 11:00–20:00; Friday – Sunday: 11:00–21:00.
Events
How do I register for an event? Is it free?
Via the registration form on the event page or by phone. Participation is free, but registration is required as places are limited.